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Independent Findings in the ERP Environment
Benchpark.com - B2B Recommendation Platform of Users for Users
- Picture: Benchpark.com. ERP ranking on benchpark.com in November 2011
At Benchpark.com more than 3.000 customers and users from Germany, Austria and Switzerland talk about their experience with service providers. Benchpark compiles from all reports evaluation lists (scorecards) and best of lists (rankings) in 7 provider categories (in business software including BI and CRM ). The results are daily added to a ranking from which Benchpark determines the Top10 providers from customer views.
The most recent yearly ERP ranking published Benchpark in October 2011. ORDAT earned in the budget class 100-500 T€ an excellent 2nd place. Especially the functionality, flexibility and also the product support of the ERP software FOSS was ranked as very good. In all evaluation criteria FOSS is above the sector average of 162 competitors.
Trovarit Survey: "ERP in Practice - User Satisfaction, Benefits and Prospects"
Einsame Spitze: ERP-Systeme FOSS, Microsoft Dynamics AX sowie Anbieter ORDAT im gehobenen Mittelstand (Unternehmen mit > 500 Mitarbeiter) absolute SPITZE!
ORDATs ERP-Anwender, genauer, die von FOSS sowie von Microsoft Dynamics AX zeigen sich äußerst zufrieden. Bei der jüngsten unabhängigen ERP-Zufriedenheits-Studie der Trovarit AG zeigen sich die Studien-Teilnehmer von Unternehmen mit mehr als 500 Mitarbeitern besonders mit FOSS und MicrosoftDynamics AX zufrieden.
Und auch ORDAT als ERP-Anbieter erhält die besten Noten bei der Anbieter-Zufriedenheit durch ERP-Anwender (vertikale Achse).
Best ERP-Software and Partner in Automotive-Industry
Konradin ERP Study 2011
Best Price Performance Ratio:
The ERP system FOSS is in this category on top of all participating providers and earned a one before the comma.
- Time schedule - compliance at FOSS
Top Value for the Implementation within the Time Frame
for the ERP system FOSS : 88,6 % of the system introduction was implemented within the planned period. Of this percentage 31,8 % were achieved even faster than planned – that is the top value of all compared systems! Also Microsoft Dynamics AX was introduced at more than 3/4 of all users in the first 6 months.
- Konradin study: user satisfaction with the implementation support
Thanks to ORDAT's long-term experience, FOSS and Dynamics AX users express above-average satisfaction with the implementation support
The good experience with the implementation of FOSS was confirmed in the study. ORDAT's ERP software accomplished again a place among the top 3 for the implementation support, directly behind the both Microsoft systems.
- Anwenderbenotung bei der Update-Unterstützung
Satisfied above Average with the Update Support
Good implementation and update support are named by users as an essential service criterion when selecting an ERP system. Also in terms of update support FOSS customers are satisfied with the performance by ORDAT above average.
- User ranking of taking and implementing requests/propositions of the selected contract partner
FOSS Users Confirm the Consequent Customer Focus of ORDAT
The fact that ORDAT, as medium-sized and owner-run company, can level up to its customers reveals in a top 2 position in ranking the service provided „Showing an interest in requests and propositions."
- The comparison over several years of ORDAT in the ERP study published every 2 years by Konradin Publishing House (2002 to 2007)
ORDAT's Excellent Marks have Traditionn
Since 2002 – the year from which ORDAT and FOSS have been taken into account in the study – the users constantly certify good grades to our services and products. For the major part of the categories, ORDAT is ranked among the top 5 positions.
