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An IT System Is Only as Good as the Service Providing Support
That is why ORDAT offers a comprehensive service:
The ORDAT Support Portal around the ERP solutions by ORDAT is in many cases the fastest way to get professional advice. In the password-protected area there are not only release documentations available for download, but you can also read more about current changes in the law and their effects on business transactions.
News about optimizations and extensions in the single subsystems, problem solutions about the FOSS Information Server (FIS) or lectures and pics of user forums – with only a few clicks the users are up-to-date with the development and learn of reasonable, company-specific solutions of other ORDAT customers.
The access to these areas is exclusively for customers and partners who have a valid user ID.
Das ORDAT Support-Portal rund um die ERP-Lösungen von ORDAT ist in vielen Fällen der schnellste Weg, um sich kompetenten Rat zu holen. In dem Passwort-geschützten Bereich stehen nicht nur regelmäßig die Releasedokumentationen zum Download bereit. Auch aktuelle Gesetzesänderungen und ihre Auswirkungen auf die betrieblichen Abläufe können hier nachgelesen werden. Sie erfahren Neuigkeiten über Optimierungen und Erweiterungen in den einzelnen Teilsystemen, Problemlösungen rund um den FOSS-Information-Server (FIS) oder können Fachvorträge und Bilder von den Veranstaltungen downloaden.
The ORDAT Ticket Portal is the Support Platform by ORDAT for Customers
In the Ticket Portal ORDAT customers can enter support requests (tickets) and track their status. In doing so, a faster processing of the tickets as well as an increased transparency is enabled for our customers.
