Microsoft Dynamics CRM 2011 - It's So Easy!

Increase your sales productivity, maximize customer satisfaction and optimize marketing campaigns with the flexible and easy-to-use CRM system

: Integrierte Funktionen in Microsoft Dynamics CRM

Microsoft Dynamics CRM is the CRM software for all enterprises which aim at establishing a structured and professional customer management.

The modules for marketing, sales and services standardize the view of important customer data and increase the opportunities for your sales success. Starting from potential customer inquiries through sales to customer service: operations can be mapped in a flexible way, analyzed comprehensively and controlled with ease.

With Microsoft Dynamics CRM you are able to optimize your customer-oriented business processes, so that customer relationships can be deepend and extended with less effort. You will profit from a continuous solution, which is applicable in shortest time, flexible in adjustment and easy to maintain.

In addition, the integration into familiar working environments, for example Microsoft Office Outlook, ensures that your employees will like to use the CRM software and will be able to operate it right from the start intuitively.

Microsofr Dynamics CRM - Incredibly good arguments


	Familiar to your employees - high user acceptance and fast success Combine the well-known Microsoft Office applications with an efficient CRM software in order to increase your marketing effectiveness, the sales performance and to optimize interactions in customer service. Microsoft Dynamics CRM provides for your employees a dircet access to customer details in an Outlook environment – for a high user acceptance and fast results.

	Intelligent - transparency via personalized dashboard Microsoft Dynamics CRM provides a number of business intelligence options for your appliers including real-time dashboards, inline data visualization, flexible reports and detailed analysis so that your company is able to identify important trends and central performance indicators.

	Linked - mobile connections between people, processes and systems. Maximize your employees' productivity also outside the office – with simple access to CRM data and functions by using the Offline-Client or a mobile terminal.

	Flexible - prepared for future requirements Nowadays, the market environment is characterized by am immens competition. Thus, organizations need to have to capability of reacting fast to changes. An adjustment via mouse click, role-based forms, declarative design and high-performance development tools, Microsoft Dynamics CRM can easily be customized in order to meet your changing needs. Take advantage of the inherentextensibility of Microsoft Dynamics CRM for tracking critical relationships with business partners, suppliers, assets and other key elements.

	You have the choice - from the Cloud or as solution on-site Microsoft Dynamics CRM offers a variety of solutions on-site, as on-demand or as partner-hosted service which are based on the same architecture and code basis so that you can choose the best model for your organization. Also on this point, ORDAT will advise you in a loyal way according to your interests.

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