FOSS-CRM is a high performance system for the consequent and continued customer relationship management and for the efficent organisation of the daily sales related tasks. Using FOSS-CRM users can gain detailed information about their customers and apply it for a customized communication with the customer.
Integration of CRM and ERP
FOSS enables a complete exhaustion of the Customer-Relationship-management potential. FOSS saves all business transactions between customers and companies. FOSS-CRM uses these data for a personalized customer communication. Thus it is possible to present the complete process chain, starting from the internal business transactions to the interaction with the customer, and the customer can be placed in the centre of the company strategy.
As an extensive, slim and transparent information and control system for sales, FOSS-CRM controls all relevant information on customers, contacts, schedules, documents, offers, projects and products. All data is globally accessible using the internet. Up-to-date evaluations give an overview on the sales potential, forecasts, turnover, products and much more. Despite its high functionality, FOSS-CRM is easy to use and can be adjusted flexibly to individual requirements.
Selected Functions
Customers, contacts, schedules, documents, offers, projects and products management
Lead and opportunity management
Schedule calendar and workflow management
Documentation of the installed basis
Evaluations of sales potentials
Forecasts
Integration into FOSS complete system using configurable XML interfaces
Notebook applications including replication management
Integration of standard groupware systems such as Outlook, Notes and David/Tobit
