ORDAT.ERP advanced crm

Acquire and retain customers more efficiently

With ORDAT.ERP advanced crm you can focus on what's most important: building good customer relationships, creating personalised customer experiences and closing deals.

Use ORDAT.ERP advanced crm to quickly and easily align your business processes with the requirements of your customers. Because with the intelligent sales tool, you can easily manage essential contact details and activities for customers, prospects and associated contact persons on a central platform, so that you can respond to your customers with individual service.

The lean, self-developed product has the basic CRM functionalities and is a real support for your sales. From the initial contact to the preparation of the quotation to the placing of the order, all sales processes can be processes can be reliably documented and enable optimised sales opportunity management.

All data Centrally available in real time

With ORDAT.ERP advanced crm, valuable customer and prospect information is available at any time in real time - and enables the individual support that customers want. ERP and CRM work with the same data, but still differ in their areas of responsibility and users. In addition to order data such as prices, articles, appointments, the sales clerk can also access other customer-related data such as letters, mails, contracts, etc. This creates valuable cross-departmental synergies. This creates valuable interdepartmental synergies, reduces the loss of information and strengthens customer and supplier relationships.

Full ERP integration

Thanks to the seamless integration of the CRM solution into your ORDAT.ERP system, you have all relevant information in one system, i.e. data does not have to be maintained twice, but is available up-to-date and in real time, without the use of interfaces. This saves time and sources of error.

Intuitive use

ORDAT.ERP users benefit from easy access to ERP and CRM information via their familiar interface. This reduces the training effort considerably.

Flexibility and mobility

Local access on the ORDAT.ERP server and - thanks to the web interface - mobile access from many devices possible anytime and anywhere.

Individually customisable

The CRM modules can be adapted or supplemented via the GUI designer, depending on your requirements. This allows you to map your individual sales processes.